Terms of service

This contract is addressed exclusively to natural persons who want to become buyers of LIFE products that marketed on the website www. Life-care.com and express their option to become a LIFE client who by completing the registration form and/or placing an order online.

This contract provides for the legal terms and the conditions for using the website or other LIFE sites that body and purchase of LIFE products.

The access/ visit of this website by you is subject toThe terms and conditions of use, implies your explicit acceptance about them and represents the entire understanding (contract) between the parties.

Life which body, as author/owner/administrator of the site www. Life-care.com, generic called "site" reserves the right to change and update at any time the content of this website, this including the Political Privacy and Terms of Use, without any prior notification. Therefore, please visit this section periodically to verify the terms and conditions you agreed to comply with.

Life which bodycannot guarantee the availability and permanent functionality of the site. Life which body does not assume in any way responsibility for the correctness and integrity of the data displayed on the site, nor for the display mistakes. In the event that there are errors, or if the data has been entered the database, Life which body cannot be held accountable. Also Life which body does not assume responsibility for useLife-care.comunder false identity and not for altering your information by someone else using your identification data.

Site- domain www.life-care.com and its sub-domains.

1. Definitions

CONTENThas the following definition:

>> all the information on the site that can be visited, viewed or otherwise accessed by using numerical equipment;

>> content of any email sent to its users or customers by Life Care Cor Corp SRL by electronic means and/or any other means of communication available;

>> any information communicated by any means by an employee or collaborator of Life Care SRL to the user or the client, according to the contact information, specified or not;

>> information related to the products, services and/or tariffs practiced by Life Care Corp SRL in a certain period;

>> information related to the products, services and/or tariffs practiced by a third party with which Life Care SRL has concluded partnership contracts, in a certain period;

>> data on Life Care Corp SRL, or other privileged data.

SERVICE- the electronic trade service led exclusively on the public portions of the site, in order to grant the client's possibility to contract products and/or services using exclusively electronic means, including other means of remote communication.

CLIENT- can be any natural person who is over 18 years old who is or obtains access to the content, through any means of communication made by Life which (electronically, by telephone, etc.) or based on an existing use agreement that also requires the creation and use of an account.

USER-Any natural person who is over 18 years old on the site, who, by completing the process of creating the account, has given the agreement on the specific clauses of the Terms and Conditions section.

ACCOUNT-the section of the site consisting of an e-mail address and a password that allows the customer to send the order and which contains information about the client/buyer and the customer's history (orders, tax invoices, goods guarantees, etc.). The user is responsible and will ensure that all the information entered when creating the account is correct, chime and updated.

COMMAND- An electronic document that intervenes as a form of communication between the seller and the client through which the client sends to the seller, through the site, his intention to purchase goods and services from the site.

My cart- section of the account that allows the buyer/user to add goods or services that he wants to purchase at the time of addition or at a later time; If the goods or services are not purchased at the time of adding by carrying out the order, the buyer/user can benefit from the service offered by the seller to follow the goods and services by receiving commercial communications from him.

Goods and services- any product or service listed on the site, including the products and services mentioned in the order, to be provided by the seller, the buyer as a result of the contract concluded.

CAMPAIGN- the action of exposing for commercial purposes, a finite number of goods and/or services having a limited and predefined stock, for a limited period of time established by the seller.

Review- an evaluation written by the owner or beneficiary of a good or service, evaluation drafted on the basis of his personal experience and ability to make qualitative comments and to say whether or not the good or not the specifications mentioned by the manufacturer.

Rating- way of expressing the degree of satisfaction of a user/client/buyer towards a product. The rating is expressed in the form of stars, each good being able to receive a score from a star, to five stars. This degree of satisfaction will always be associated with the user written by user/client/buyer on a good or service.

COMMENT- appreciation or observation for critical purpose, on the edge of a review or other comment.

QUESTION- addressing formula to other users/clients/buyers in order to obtain information about the goods or services on the respective page.

RESPONSE- written information that is transmitted to the user/client/buyer who asked a question on the site, on the page of a certain good. The answer represents an explanation offered by a user/customer/buyer to another user/customer/buyer in a discussion.

Document- Present Terms and Conditions.

Commercial communications-Any type of message sent (such as: e-mail / SMS / / telephone / Mobile Push / Webpush, etc.) containing general and themed information, information on similar or complementary products with those you have purchased / viewed, information on offers or promotions, information on goods and services added in the section "Account / Coșul" opinion polls.

The users of the site can send comments, notes, suggestions, ideas or observations regarding the content and structure of the site, respectively they can ask questions as long as their content is not illegal, obscene, threatening, defamatory, which affect private life, the intellectual property rights that body or third parties, and which do not contain, Letters in the chain, mass email, or any other form of spam. You cannot use a fake e-mail address or impersonate another person or entity. Life which body reserves the right, but not the obligation, to remove or edit such information transmitted.

By sending such an information, if not specified otherwise, grant to the company Life which body license/ free, non-exclusive, perpetual, irrevocable and sub-level to publish it on the website www. Life-care.com Life-care.com. Declare on your own responsibility and guarantee that you have or control all the rights regarding the transmitted information, that they are correct and that their use does not contradict the terms and conditions of use, that they will not cause damages to a third party and that you will fully compensate the body or its partners/ affiliates for all the requests resulting from the information thus transmitted.

Distance contract- according to the definition contained in GEO 34 of June 4, 2014 on the rights of consumers within the contracts concluded with the professionals, as well as for the modification and completion of some normative acts art. 2 Point 7, as it transposed Directive 2011/83/EU on consumer rights: any contract concluded between the professional and the consumer within an organized remote sales or service system, without the simultaneous physical presence of the professional and the consumer, with the exclusive use of one or more means of communication at a distance, until the moment;

Personal data- any information regarding an identified or identifiable natural person ("data subject"); In principle, it represents personal data: the name and surname of the person, home, email address, CNP, telephone number, customer identification/identifier, location data, etc.;

Personal data operator- it means natural or legal person, the public authority, the agency or other body that, alone or together with others, establishes the goals and means of processing personal data;

CONSENT of the data subject-means any manifestation of free will, specific, informed and unambiguous of the data subject by which it accepts, through a declaration or by an unequivocal action, that the personal data that concern them are processed;

PROCESSING- any operation/set of operations on personal data (with or without the use of automated means), respectively the collection, registration, structuring, storage, adaptation, modification, extraction, consultation, use, disclosure, dissemination, provision, alignment, combination, restriction, deletion, etc. (representing any kind of operation in relation to personal data);

Newsletter / alert- the means of periodic information, exclusively electronic, on the products, services and/or promotions carried out by Life which body in a certain period, without any commitment from Life which body with reference to the information contained in it.

TRANSACTION- collection or reimbursement of an amount resulting from the sale of a product / service by LIFE Care SRL to the client, by using the services of the card processor agreed by Life Care SRL, by bank transfer, regardless of the method of delivery.

Specifications- all specifications and/or descriptions of goods and services as specified in their description.

2. General

2.1. The document establishes the terms and conditions of use of the site/content/service by the customer. Please go through this document carefully to prevent any unwanted/ unpleasant consequences, which can be appreciated by the client as having a negative impact on its data and/ or information provided to Life which Corp

2.2. The provision of services and/or products will start immediately after fulfilling all required registration formalities. By opting for registration, the client undertakes to provide the name, address and other information to operate in order to operate the placed orders.

2.3 By accessing the account and using your personal password you are responsible for all the actions arising from its use. The company Life which body cannot be held responsible for the errors/incidents arising from the user's negligence regarding the security and confidentiality of his account and password, and if the client discloses a third party, with good knowledge, password and/or any information that allow access to his account.

2.4. The use, including but not limited to accessing, visiting and visualizing, content/service, implies the client's acceptance of these terms and conditions. The client undertakes to permanently monitor the terms and conditions that can be updated, modified and completed. In the case of misunderstandings, the terms and conditions valid at the time of order and notification in writing by Life Care Corp are applied.

2.5. Access to the service is done exclusively by accessing the available public sitewww.life-care.com.

2.6. By using the site/content/service, the customer is the only one responsible for all the activities that arise from its use. Also, it is responsible for any material, intellectual or electronic damage or of any other nature produced to the site/content/service that body.

2.6.2. In case the client does not want to receive from Life Care Newslettere and/or communications made for marketing and advertising/promotional, through any communication channel (electronic, telephone, etc.), it can make the request for unsubscribed in any communication Via Newsletter or by sending a request to the Datprotection address.

2.6.3. The client, in accordance with the provisions and norms regarding the protection of personal data, has the right to request the deletion of his personal data processed for commercial purposes by the company Life which body based on the contract agreed by the parties, and in this sense can formulate the written request on the e-mail address DataProtection@life-which.

2.7. This site is addressed only to customers, natural persons who are at least 18 years old, who have gone through the stages of the appropriate registration and who have not been suspended or removed by LIFE which body, regardless of the reason for suspension or removal. By becoming a client, the person declared that he meets the above conditions.

3. Content

3.1. The content, as defined in the preamble, including but not limited to photographs of the products marketed, product presentation materials/product sheets, labels, logos, stylized representations, commercial symbols, dynamic images, text and/or multimedia content presented on the site, is the exclusive property of LIFE, which is all right in this right. or indirectly (through licenses of use and/or publication).

3.2. The client is not allowed to copy, distribute, publish, transfer to third parties, modification and/or otherwise alteration, binding, exposing, including any content in any context other than the original LIFE which body, including any content outside the LIFE site that body, removing the sign-in-law, which means the right of the content. Materials made by reproducing, modifying or displaying the content, except with the express agreement of Life which body.

3.3. Any content to which the client has and/or obtains access by any means, is subject to the terms and conditions, if the content is not accompanied by a specific and valid use agreement between Life which corpi, and without any implicit or express guarantee from Life which body. With reference to that content.

3.4. The client can copy, transfer and/or use the content only for personal or non-commercial purposes, only if they do not conflict with provisions of this document.

3.5. If Life which body. It gives the client the right to use in a form described in a distinct use agreement, a certain content, to which the client has or obtains access following this agreement, this right extends only to that or those content defined in agreement, only during its existence or these contents on the site or the period defined in the agreement, according to the conditions defined, in case they do not exist. It has/obtains access to this transferred content, by any means and which could be or is harmed in any way after this content, during or after the expiration of the use agreement.

3.6. No content transmitted to the client, through any means of communication (electronic, telephone, etc.) or acquired by accessing, visiting and/or visualizing does not constitute a contractual obligation from Life Care Corpi/or of the employee or collaborator who has mediated the content transfer, if this exists, compared to the respective content.

3.7. Any use of content is forbidden for purposes other than those expressly allowed by the document or by the use agreement that accompanies it, if it exists.

4. Contact for Customers

4.1. By using the contact form or the service present on the site, the customer declares and accepts to be contacted by any available means, including electronic means, by Life Care Corp (without there is an obligation from the company in this regard), understanding that by completing the information regarding its contact details, such as name, first, email address, no. by phone, etc., these data is to be processed and highlighted in the database in order to improve the commercial relations, respectively for the purpose of the good economic and commercial activity of the company. For details and additional information regarding the processing and administration of your personal data, please visualize the chapter/article called "Protection of personal data".

4.2. The partial or integral completion of the contact form and sending it does not represent in any way a commitment from Life which to contact the customer.

4.3. Accessing the site, using the information presented within it, visiting the pages or sending emails or notifications that are made electronically, by telephone, or any other way of communication available, thus considering that it consents the receipt of notifications from LIFE which body in electronic and/or telephone, including communications by e-mail, or by means of communications.

4.4. The client expressly states that the contact details provided belongs to him (email address, telephone number, delivery address) and that they will be used by Life who in his communications with the client.

5. Newslettere and alerts

5.1. When the client creates an account on the site, accepting the document (terms and conditions), he has the right to express or not agree on receiving newsletters and/or Life alerts that body by electronic and/or telephone, including communications by e-mail, short messages (SMS) or by announcements on the site.

5.2. The data taken from the client for the purpose of sending newsletters and/or alerts, can and will be used by Life which within the limits of privacy policy.

5.3. The renunciation of receiving newsletters and/or alerts by the member or customer can be done at any time.

5.3.1. Using a special connection intended for any newsletters and/or alerts received (at the bottom of the e-mail in the "unsubscribe" section, where this option is technically possible;

5.4. The withdrawal of consent regarding the receipt of newsletters and/or alerts does not involve the renunciation given for this document and effects only for the future, after the communication of the withdrawal, are produced.

5.5. Life which body reserves both the right to select the people who will send newsletters and/or alerts, as well as the right to remove from its database any customer who has previously expressed their consent to receive newsletters and/or alerts, without any subsequent commitment from Life which body, or of any prior notification.

5.6. Life which body will not include in newsletters and/or alerts transmitted to the member or client no other kind of advertising material that refers to any third party who is not a commercial partner of the body, at the time of sending newsletters and/or alerts.

6. Privacy Policy /(GDPR)

We make every effort to ensure that we protect and respect the confidentiality of your personal data by implementing the necessary measures provided by the norms and regulations in force on data protection, including Regulation (EU) 2016/679 on data protection ("GDPR").

This chapter has the role of informing you about the personal data we collect from you. Or that you communicate us through this website, as well as how we process this data.

6.1. According to the norms and regulations in force on data protection ("GDPR") - personal data are defined that any information on an identified or identifiable natural person. In principle, they represent personal data, which also the company Life in mind: the name and surname of the natural person, the domicile, the email address, the CNP, the telephone number, the code/attribute of the registered account, the AWB type identification code for the delivery of the ordered product, etc.

6.1.1. Your personal data that the company LIFE which are: the name and surname of the person, domicile (postal address for delivery), email address, telephone number, customer identification code/online identifier, billing data (in case of completion of an order), voice information (in case of a return/repayment), social media).

We do not collect and otherwise process sensitive data, as defined in the General Data Protection Regulation (shortened GDPR) in special categories of personal data. We also do not want to collect or process data from minors who have not turned 18.

6.1.2. Therefore, according to "GDPR", they are personal data operators ("operators") - (i) Life Care Corp SRL, Romanian company with legal personality, with headquarters in place. Chisoda, DN 59, km 8+ 550 m left, Giroc commune, Timiș county, having no. of order in the Trade Register J35/1827/2005 and CUI 17639166 having the obligation according to the national norms and of the EU regulation 679/2016 (RGPD) to administer safely and only for the specified purposes, your personal data. These data were collected/processed/etc. In the commercial relationship with you and for which you have validly expressed your consent according to the legislation in force at the time of taking over and collecting personal data!

6.1.3. The company informs that the list within art. 6.1 and the following is purely exemplifying and that in relation to the service employed by the client, subscribed collects only those minimum personal data necessary to fulfill the goals/activities carried out by Life Care.

6.2. In the process of operating this website, the company Life that collects certain information ("personal data") regarding individuals identified or who can identify natural persons, data provided by the users of this website, by voluntarily expressing the consent (eg name, first name, postal address, e-mail address, telephone number), Provided by Social Logins).

6.3. The goals of the procedural of personal data provided by a customer, considered and tracked by Life that are the following:

>> processing of orders and returns;

>> keeping the relationship with contractual partners for accounting purposes;

>> optimization of marketing activity;

>> Solving requests on fulfilling an order

>> marketing communications;

>> account administration within the platform;

>> statistical goals

>> Feedback provided to products and/or services offered by Life Care.

6.4. LIFE company that collects, processes and manages your personal data in accordance with the norms and regulations "RGPD" for the following periods of time: (i) in accordance with the provisions of the Civil Code regarding the legal institution of the prescription, as well as the contractual conditions assumed by accepting the terms and conditions, the personal data collected are archived/kept by the company for a period of 3 years (for a period of 3 years. non -intervening of return requests); (ii) the personal data collected are archived/kept by the company over a period of 3 years

Also the company Life which body can process personal data to inform you about products and services, promotional offers or for subscribing to the newsletter. As a general rule, these personal data will be processed for direct marketing purposes only with your consent and by using the communication channels (email, SMS, etc.) that you have indicated at the time of offering the consent. Under these conditions it is important to know that we will use your consent for marketing until its withdrawal, with the possibility of withdrawing this type of consent at any time.

The client Life who, by transmitting personal data, declares and accepts unconditionally that his personal data will be part of, be archived in the Life Database which, thus expressing an express and unequivocal agreement that his personal data be stored, used and processed according to the purposes specified in point 6.3.

6.5. LIFE company that informs you that the processing represents: any operation/set of operations on these data (with or without the use of automated means), respectively the collection, registration, organization, storage, adaptation, modification, extraction, consultation, use, dissemination, provision, alignment, combination, restriction, deletion, etc. (These operations are indicated as an example in the regulation, the notion of processing representing any kind of operation in relation to personal data).

6.6. At the territorial level the provisions of the Regulation apply to the processing performed by an operator or empowered in the U.E., the personal data processing of some persons in the EU, performed by an operator or authorized who is not established in the EU, if: goods or services to persons in the EU or the behavior of persons in the EU are monitored.

The company Life which body is a personal data operator according to the rules and regulators in force, including GDPR.

6.7. The company will inform that in relation to the activity/service chosen by the customer, respectively the purpose of collecting personal data, Life that can transmit your data to the companies in the group, third parties or authorities, to fulfill the goals based on the grounds of processing activities. According to the regulation "GDPR", we inform you that we can transmit or provide access to certain personal data regarding you, to the following categories of recipients:

>> commercial partners for the supply of ordered products/services

>> to courier service providers;

>> payment/bank service providers;

>> to accounting service providers, to keep the accounting records by external authorized, if necessary;

>> to other companies with which we can develop common programs for the market offer of our goods and services;

>> public authorities.

We assure you that we will submit all the diligence that the empowered and/or third contracting party offers sufficient guarantees to implement adequate technical and organizational measures, so that the procedures meet the requirements of legal norms and regulations, including GDPR and to ensure the protection of the data subject (natural LIFE person).

6.8. The basis for which we process this personal data and administer this collected data may be in relation to the purpose of processing your data your consent, granted on the occasion of creating the online account and its validation, by requesting to become a LIFE client. At the same time, the basis is also a legal and/or contractual one, based on the contract/commercial report that was born between you, the client and the company Life Care, by placing the order and making the payments of the ordered products, by making returns of the non -compliant and/or refused products, but also a legitimate and indispensable basis of the company and the company. We will process your personal data to improve and take protective measures, whenever it is required, for the protection regarding the use of the website and the users of the LIFE platform that against cyber attacks, measures to prevent and detect fraud attempts, including transmitting information to public authorities, measures to manage other risks.

6.9. We also want to be completely informed and we understand to present the principles set by the EU Regulation 679/2016 and the User Rights on Personal Data.

6.10. The European Regulation in the field of personal data protection regulates a number of 6 principles to be respected by the operator (Life Care) when processed personal data:

1. The principle of legality, equity (fairness) and transparency. According to this principle, the company must ensure (1) that data processing must be done only in respect of the legal provisions, any other processing will be considered to be illicit, (2) that it processes the data only in the ways that the person in question would reasonably expect (3) that the processing must be transparency, that is, the operator to use the personal data.

2. The principle of limiting the purpose for which the data is collected. Our company respects this principle, forcing it to collect/process personal data only for the purpose determined and transmitted to the person.

3. The principle of minimal reduction of processed data. Our company respects this principle by collecting/processing only those minimum data necessary to carry out operations, adopting rules to ensure that it will not collect unnecessary data in relation to the commercial operation.

4. The principle of accuracy, current data. Our company will collect/process from its customers only accurate and current data.

5.. The principle of keeping the data for a period necessary to achieve the purposes for which they are processed. Our company respects the principle regulated by the European Regulation, archiving/keeping your data only for the time period necessary to achieve the goals.

6. The principle of integrity and confidentiality. Our company has implemented all security measures and has ordered at the level of its departments norms that are meant to ensure the security against unauthorized and illicit processes and against accidental data, damage or damage.

6.11. The European Regulation has ruled that natural persons (Life Care Care) benefit from 8 (eight) rights as follows:

a) the right to information (art. 13, art. 14). To take into account that in the introductory part of the document "Terms and conditions", as well as by this chapter, the information about: the identity and contact details of the operator and its representative are presented; the contact details of the data protection officer; the purpose of processing and legal basis; recipients or categories of recipients; data transfer information to a third country; appropriate guarantees; storage period; his rights; the right to formulate complaint; any consequences of data provision; the existence of an automated decision -making process.

b) the right to access (art. 15). The right to access of persons is respected by the company and concerns the following: confirmation regarding data processing; access to processed data; providing a child of personal data, which are the subject of processing; obtaining additional information (against a reasonable tax); remote access through a system that allows you to view data by the data subject; checking the identity of the person requesting information.

c) the right to rectification (art. 16, art. 19). The right to access of persons is respected by the company and concerns: indexed data rectification; Data complement.

d) the right of deletion (art. 17, art. 19). The company respects the right of deletion exercised by natural persons only in the conditions in which this right is exercised in a motivated/founded manner:

1. Reasons: the data is no longer necessary; withdrawal of consent; opposition; illegal processing. Also, by creating the account each client has given the agreement that Life transmitting its personal data to the contractual partners based on a legal obligation imposed by the European Union law or the internal one; offering products/services to a child, if the legal conditions are not met;

2. The law cannot be exercised and implicitly respect if the processing is necessary for: the right to free expression and information; respect for a legal obligation; performing a task in the public interest; in the field of health; archiving; scientific or historical research; statistical goals; finding, exercising or defending a right in court.

e) the right to restriction (art. 18, art. 19). The regulation confers this right to persons, and can be exercised as follows:

1. Cases: contesting accuracy data; illegal processing; data is no longer necessary;

2. The operator can only store the data;

3. Any processing regarding restricted data requires the consent of the data subject;

4. The operator communicates to all recipients rectification, deletion or restriction of data.

f) the right to portability (art. 20). According to the provisions of the regulation, the company respects the right of persons to request the portion of their own data, in a simple format, easy to read and to transmit them to another operator chosen by the person who exercises his right.

g) the right to opposition (to cease processing activity - art. 21), can be exercised only for the following purposes: direct marketing; research, scientific, historical, statistical; fulfilling a task in the public interest, the exercise of public authorities; the legitimate interests of the operator or a third party.

h) the right not to be evaluated by automatic profiling (art. 22) assumes:

1.. granting scoring - points;

2. Exception: the existence of the person's consent.

It is good to know that you can also contact the company/ data protection officer at the company level at the email address datprotection@life-care.com we assure you that we will make the necessary efforts to respond promptly to your requests and to provide the details you need!

We also inform you that you have the right to file a complaint with the Supervisory Authority regarding the processing of your personal data. In Romania, the contact details of the data surveillance authority are as follows:

National Supervisory Authority for Personal Data Processing. G-ral Boulevard. Gheorghe Magheru, no. 28-30, sector 1, postal code 010336, Bucharest, Romania, telephone: +40.318.059.211 or +40.318.059.212; E-mail: anspdcp@dataprotection.ro.

For the exercise of the rights stipulated above, as a customer of Life who, you have the right to address a written, dated and shipped request to the addressdataprotection@life-care.comby which to exercise your right and lawfully exercising your right of intervention, regarding: (i) rectification, updating, blocking or deletion of which is not in accordance with the provisions of national legislation (Law no. with personal character and regarding the free movement of these data and repealing Directive 95/46/EC, as well as of the EU Regulation 679/2016, being able to be exercised for all actions mentioned in particular when the data are incomplete or inaccurate; It involves a disproportionate effort towards the legitimate interest that could be damaged, respectively for (IV) the cessation of its personal data to the extent that this is possible according to the purpose of processing.

For more details please go throughPrivacy policyregarding the processing of personal data, which is part of this document.

7. Cookies use policy on www.life-care.com

The cookie is a small file, a special text, often coded, sent by a server to a web browser and then sent back (unchanged) by the navigator, every time that access that server. The cookie is installed by the request issued by a web-server to a browser (eg Internet Explorer, Chrome, Mozilla) and is completely "passive" (it does not contain software, viruses or spyware and cannot access the information on the user driver). Cookies are used for authentication, as well as to track users' behavior; Typical applications are to hold users' preferences and implement the "shopping cart" system. These files make it possible to recognize the user's terminal and present the content in a relevant way, adapted to the user's preferences. Cookies provide users with a pleasant browsing experience and support LIFE efforts to provide comfortable services to users, eg online confidentiality preferences and shopping cart history. They are also used in the preparation of aggregate anonymous statistics that help to understand the way a user benefits fromwww.life-care.com, allowing the improvement of the structure and content, but excluding the user's personal identification.

Security and confidentiality issues- cookies are not viruses and use plain text formats; They are not made up of pieces of code so they cannot be executed nor can I self-stream. Consequently, they cannot duplicate or reply on other networks to run or reply again. Because they cannot perform these functions, they cannot be considered viruses.

8. Payment by card

In case the client opts for the online payment with the card value, the contract and/or contracts, the authorization and remittance for settlement of the card acceptance transactions is carried out exclusively through the Commercial Company of the Europayment Services S.R.L

EUROCEMENT SERVICES S.R.L is the LIFE supplier which body solution for electronic commerce facilitation, ie payment, payment and anti -fraud protection services.

All the types of cards issued by Romanian and foreign banks are accepted under the Visa and Mastercard logos, provided that the issuing banks have been activated for online payment.

Another payment method is the refund payment (on delivery)

Life which body does not request and does not store any information regarding the client's card or bank cards, these being processed directly on the servers of the online payment service provider.

Payments are traded through the pay processoreuplatesc.ro

9. Online selling policy

9.1 Access to the service

9.1.1. Access to the work is allowed to any client natural person who owns or creates an account on the website www.life-care.com

9.1.2. In order to be allowed access to the work, the client will have to accept the provisions of the document.

9.1.3. Each customer can have a single account.

9.1.4. Life which body can refuse an order following a prior notification addressed to the client, without obliging between the parties and without a party being able to demand damages, for the following situations:

>> providing incomplete or incorrect data by the customer;

>> The activity of the client can cause damage to the website www.life-care.com, the company Life Care Corp SRL and /or its partners;

>> The client uses the service in a way that is not in accordance with the normal and good faith or exercises his rights in order to hurt or harm Life who body in an excessive and unreasonable way, contrary to good faith;

>> consecutively failed deliveries to the client;

>> Other justified reasons (eg: Placing and unjustified renunciation of multiple commands)

9.2. Products and services

9.2.1. Life which body can publish on the site information about products, services and/or promotions practiced by it or by any other third party with which the body has concluded contracts or partnership agreements, within a certain period and within the limit of the available stock.

9.2.2. The products and/or services purchased through the service are intended exclusively for the personal use of the customer.

9.2.3. Life which body can limit the ability to purchase products or services available on the site at a given time, to one or more customers, on well -founded reasons.

9.2.4 Life which body can limit the use of certain promotional vouchers during discount campaigns or other promotions for products or services available on the site at a given time, to one or more customers.

9.2.5. All the rates related to the products or services presented on the site are expressed in lei (RON) and include VAT.

9.2.6. The invoicing of the purchased products is done exclusively in RON using the information provided by the customer in the form destined. All invoices are issued and registered automatically and included in tax reports. Corrections are not accepted except for those changes in the invoices made by the methods and within the legal terms.

9.2.7. The payment of the products and/or the services purchased through the service can be made online with the card and upon delivery to the courier only in cash.

9.2.8. In the case of online payments with the LIFE card which body is not / cannot be held responsible for any additional costs incurred by the customer, including but not limited to foreign conversion commissions applied by the issuing bank of its card, if its currency differs from RON. The responsibility for this action is carried by the client only.

9.3. Order online

9.3.1. The client can place orders on the site, by adding the desired goods and/or services in the shopping cart, to complete the order by paying through one of the express indicated modalities. Once added to the shopping cart, a good and/or a service is available for purchasing in which there is stock available for this. Adding a good/service to the shopping cart, in the absence of completion of the order, does not lead to registration of an order, implicitly the automatic reservation of the good/service.

9.3.2. The client can place orders of products marketed at a given time, the offers being limited over time. The price displayed on the site at the time of order will not change, being firm. For an offer that has expired, orders can no longer be placed. Life which body can change prices, offers, quantities according to internal criteria at any time (geographical location, stock availability, etc.) in compliance with the orders/contracts already placed. Life which body cannot be obliged to maintain a certain price only for the orders placed; Potential customers who view offers but do not place orders can not request a price/offer different from the one displayed on the website www.life-care.com.

9.3.3. By completing the order, the client agrees that all the data provided by it, necessary for the purchase process, are correct, complete and true at the date of placement of the order, named within this document and the order issued.

9.3.4. The distance contract is considered concluded by Life which body in Romania, when order placed by the client is confirmed electronically by Life which body, following the reception of all products (quantitative and qualitative DPDV) from that order by Life which body (directly or through subcontractors). Moreover, before validating the customer's order and before sending the products, Life which body has the right to contact the customer, by any means available / agreed by Life Care Care (by telephone or e-mail), in order to obtain personal confirmation by the client of his identification and delivery data.

Customers accept that Life which body cannot be forced to validate/deliver products to people who have not confirmed delivery and identification data.

>> 9.3.5. Life which body will denounce unilaterally and will automatically cancel the order made by the client, even without prior notification addressed to the client, without any subsequent obligation of any party to the other or without any party can claim the other damages in the following cases:

>> 9.3.5.1. Not accepting by the issuing bank of the client's card, of the transaction, in the case of online payment; Order will be canceled if the payment will not be resumed through the functionality "Resume Online Payment" within 24h from the initial placement of the order

>> 9.3.5.2. Invalidation of the transaction by the card processor agreed by Life which body, in the case of online payment; Order will be canceled if the payment will not be resumed through the functionality "Resume Online Payment" within 24h from the initial placement of the order

>> 9.3.5.3. The data provided by the client regarding the delivery (address, contact data), on the site are incomplete or incorrect;

>> 9.3.5.4. The activity of the client on the site can and/or produces damages of any kind on the side of the Life which body and/or its partners;

>> 9.3.5.5. Making several consecutive, failed deliveries;

>> 9.3.5.6. For other objective reasons.

9.3.6. If some products ordered by the client by ordering with the payment by the online payment solution with the card are no longer available in stock for reasons independent of LIFE which body, which body will inform the client about this fact as soon as he knows the unavailability and will order the refund paid in advance within a maximum of 7 days from the client's notification.

9.3.7. An order placed can be canceled within a maximum of 10 minutes from its placement via the "Cancel order" button from the client's account or by requesting the customer by sending an e-mail to problemmsolving@life-care.com.ro, clearly mentioning the order and number of the order.

9.3.8. At any order placed the customer is obliged to verify and accept the contractual framework.

9.3.9 The client has the right to withdraw from the contract, respectively to return a good or to give up a service, within 14 calendar days, without invoking any reason and without supporting other costs. Thus, according to GEO no 34/2014, the period of return of a good or renunciation of a service expires within 14 days from the day when the client enters the physical possession of the goods.

9.3.11 If the client requests the withdrawal from the contract within the legal term of withdrawal from the contract, he must also return the possible gifts that have accompanied the respective product. If the order is paid, the company will reimburse the amount in maximum 14 (fourteen) days from the date of its information on its decision to withdraw from the contract. The amount will be returned as follows:

>> for the orders paid by bank card -> by refund in the account from which the payment was made or by generating a voucher with the value of the returned product;

>> for the orders paid reimbursement, by refunding the value of the product in the bank account transmitted by the customer or by generating a voucher with the value of the returned product.

9.3.13. Life that will be able to postpone the refund of the amount until the receipt of the goods sold or until a proof that they have been sent.

9.3.14.If the good is returned in a state in which it can no longer be sold that even (open packaging, missing accessories, the good is damaged), we reserve the right to request a tax for restoring the good in the initial stage, at the request of the buyer, we will reexpedia the good, the delivery expenses being incurred by the buyer.

9.4. Telephone order

9.4.1. Customer can place telephone orders by calling the phone numbers made available onwww.life-care.comthe contact section

9.4.2 The customer will make available to the Call Center operator the necessary information in order to identify it in the database (name/first name, email address, no phone)

9.4.3 The customer will send the Call Center operator: Product Codes or their name and the desired Catitis

9.4.4 The Call Center operator will repeat all the details of the order before completing it, the customer will give his firm agreement to complete the order

9.4.5 After the completion of the order the customer cannot request the modification of the order on the phone.

9.5. Contract and completion

9.5.1. Life which body will issue and transmit to the client all the necessary documents attesting the purchase of the products/services by the client according to the legislation in force.

9.5.2. Life which body will facilitate the client's information about the completion stage in which the order is to send an information e-mail to the address indicated by it. The invoice issued will include all the mandatory mentions in accordance with art. 319 of Law no. 227/2015 regarding the Fiscal Code and can be downloaded in PDF format from the client's account.

9.5.3. The contract to which are added the documents attesting the delivery to the client of the parcel by the courier (AWB signed and settled) from Life which body, becomes an honored contract.

9.5.4. The contract is concluded for a fixed duration. It will be considered to be ceased when the parties will have executed their mutual obligations within the terms and conditions established by this document.

9.5.5. If there are differences between the number of products ordered (as can be accessed from "my account") and the contents of the parcel, the customer has the obligation to notify Life which body and within 24 hours from the receipt of the telephone parcel or by e-mail to the address.problemsolving@life-care.comwith the related details (photo, explanations, etc.).

9.6. Transport

9.6.1. The costs of transport in the courier system of the products purchased on the website www.life-care.com are the following:

a) for the delivery of the ordered products with a total value below 120 lei (VAT included), the delivery fee has a value of 9.99 RON (including VAT);

b) For the delivery of the ordered products with a total value over 120 lei (VAT included), the delivery is free

c) The costs of transport in the courier system of the products purchased from the website www.life-care.com are distinctly displayed in the shopping cart

9.6.2. The delivery time is within the limit of 48 hours on the territory of Romania, considered from the date of taking over your order. This term is indicative and can be modified for reasons independent of our will. If one or more of the ordered products are no longer in stock, you will be notified in this regard. The products are delivered within the limit of available stock. Product and pricing information is presented under the reserve of printing mistakes. The prices of the products indicated in the catalog do not change during the validity of the catalog except in the case of euro/lei variations over 5%. Any price change will be displayed on the website www. Life-care.com and will enter into force from the date of publication. The delivery conditions are in accordance with INCERERMS, respectively CIP (COST ASSURANCE PRICE).

9.7. Quality and guarantees

9.7.1. Life that respects the provisions of guarantee according to the Romanian legislation in force.

Because Life that does not sell products of long use, the company does not oblige to grant the consumer, at the purchase, a certificate of guarantee and compliance.

The guarantee and compliance certificate necessarily accompanies the products of long use.

According to Art. 2 of Chapter I completed by Art.

(Subassemblu, subassemblies, s. N. Group of parts that make up a component part of a car, technical system, etc., acting within them that a distinct functional unit.

For the other products, the certificate is granted only at the consumer's request.

9.7.2. The non -compliant products become the property of Life which body in situations where they cannot be replaced or repaired. The client is not entitled to compensation or penalties for the non -compliant products and by placing the order, he declares that he accepts one of the variants proposed by Life which body, these being: repairing the product, replacing the product or reimbursing the value of the product/products purchased in the case of compliance, applicable as the case may be.

9.7.3. The guarantee conditions do not apply for the following cases: it has been intervened on the product, it has been repaired and / or modified by unauthorized personnel; The serial number of the product, the components or accessories have been modified, canceled or eliminated; The product presents physical defects: blows, cracks, chips, rust or have traces of use under inadequate conditions: inadequate supply voltages, submission to large variations in temperature and pressure, incorrect manipulation, liquid penetration, metals or other substances inside the equipment.

9.8. Return policy

If the client wants to return a product for reasons independent of Life, which can do so, within 30 calendar days from receiving it, it is necessary to announce this intention by e-mail at ps@life-care.com, mail, telephone, SMS, verbal.

If the purchased products are non -compliant/damaged, the LifeCare company will support this return - a courier will pick up the product directly from the customer's home (or another address confirmed by the partner).

If, when taking over the parcel, it presents traces of deterioration, this should be mentioned on the receipt confirmation. Important! Only by respecting this procedure will any complaint to the courier supplier will be taken into account.

Therefore, based on the report of finding products affected (hit) during transport we can register the notification and we can submit the product replacement procedure.

If the customer uses another courier or other delivery modalities (mail, personal), the product return is Chisoda, DN 59, km. 8+550 m left, com. Giroc, Timiș County, Romania

Correspondence: CP 284, OP 1

The client has the obligation to directly pay the costs related to the transport (the transport costs will not be paid by Life which body and will not accept the payment through the refund to the destination). The payment of the transport is not made at the return address Life products which will not be accepted with the refund payment for the value of the products to the recipient.

Goods/services for which the right of withdrawal is not ensured

The following are exempted from the right to withdraw from the contract:

a) the contracts for the provision of services, after the complete provision of the services, if the execution began with the express prior agreement of the buyer and after he confirmed that he became aware that he would lose his right to withdraw after the complete execution by the seller;

b) the provision of goods and/or services whose price depends on the fluctuations on the financial market that the company Life that cannot control and which can take place during the withdrawal period;

c) providing goods that are likely to deteriorate or expire quickly;

d) the supply of sealed goods that cannot be returned for reasons of health protection or for hygiene reasons and which have been unsealed by the buyer;

e) providing sealed audio or video recordings or motivational programs/ materials/ professional training/ sealed consulting that have been unsealed after delivery;

f) the provision of digital content that is not delivered on a material support, if the performance began with the expressive prior agreement of the client and after he confirmed that he became aware that he would lose his right to withdraw.

10. Fraud

10.1. Life which body does not ask its customers or users by any means of communication (e-mail/telephone/SMS/etc.) information on confidential data, bank accounts/cards or personal passwords.

10.2. The client assumes full responsibility for the disclosure to third parties his confidential data.

10.3. Life which body declines any responsibility, in case a customer would be / is harmed in any form by a third party who would claim to be / represents the interests of the body.

10.4. The client will inform Life which body about such attempts, using the contact details.

10.5. Life which body does not promote spam. Any customer who has explicitly provided his e-mail address on the site may opt for deactivating the customer account related to this email address.

10.6. The communications made by Life which body by electronic means of remote communication (i.e. e-mail) contains the complete and compliant identification data of the sender or links to them, at the date of transmission of the content.

11. Limitation of responsibility

11.1.Life that cannot be held responsible in any way in front of any customer using the site or content, other than within the limits of articles constituting terms and conditions.

11.2. If a customer considers that a content shipped by any means by Life that body rape rights of copyright or any other rights, it can contact for Life details that, according to contact details atproblemsolving@life-care.comso that Life that can make a decision to be aware of the case.

11.3. Life that does not guarantee the client access on the site or at work, in the absence of registration by the latter by going through the registration stages on the site, and does not confer the right to download or change the content partially and/or completely, to partially or completely reproduce the content, to copy, or to exploit any content, or to transfer any other in any way, or Obtained access, based on a use agreement, without the prior written consent of Life which.

11.4. Life that is not responsible for the content, quality or nature of other sites that are reached through content links, regardless of nature. For the respective sites, the liability, a whole, full, their owners.

11.5. Life which is exempted from any guilt in the use of sites and/or content transmitted to the client, by any means (electronic, telephone, etc.), through sites, e-mail or LIFE employee who, when this content use can or cause damage to any kind to the client and/or to any third party involved in this content transfer.

11.6. Life that offers no direct or indirect guarantees that:

11.6.1. The service will be according to the client's requirements;

11.6.2. The service will be uninterrupted, safe or without errors of any kind;

11.6.3. The products/services obtained for free or counter-cost through the service will meet the client's requirements or expectations.

11.7. Within the limits of the provisions of terms and conditions, the operators, administrators and / or owners of the site are in no way responsible for their relations or consequences resulting from, but not limited to, purchases, special offers, promotions, or any other type of relationship / connection / transaction / collaboration / etc. which may appear between the client or member and any of those who promote direct or indirectly through the site.

12. The intellectual and industrial property right

12.1. The content, as defined in the preamble, including but not limited to logos, stylized representations, commercial symbols, static images, dynamic images, text and/or multimedia content presented on the site, I am the exclusive property of SC Life Care SRL, being reserved all the rights obtained in this sense or indirectly (by licenses).

12.2. The customer/user is not allowed to copy, distribute, publish, transfer to third parties, modification and/or otherwise alteration, use, exposure, inclusion of any content in any context other than the original LIFE which, including any content outside the site, removing the signs that signify the right of the content, the transfer of the content. By reproducing, modifying or displaying the content, except with the express written consent of LIFE which corp.

12.3. Any content to which the client/user has and/or obtain access by any means, is subject to the document, if the content is not accompanied by a specific and valid use agreement between Life which, and without any default or express guarantee from Life which with reference to that content.

12.4. The client/user can copy, transfer and/or use content only for personal or non-commercial purposes, only if they do not conflict with the provisions of the document.

12.5. If Life that gives the customer/user the right to use in a form described in a distinct use agreement, a certain content, to which the client/user has or obtains access following this agreement, this right extends only to that or those content defined in the agreement, only during its existence or these contents on the site or the period defined in the case, in the case, in the case, For the respective client/user or any other third party who has/obtain access to this transferred content, by any means and which could be or is harmed in any way after this content, during or after the use agreement.

12.6. No content transmitted to the client or user, through any means of communication (electronic, telephone, etc.) or acquired by accessing, visiting and/or visualizing does not constitute a contractual obligation from Life which and/or of the employee/prepausuluilife that has mediated the content transfer, if it exists, compared to the respective content.

12.7. Any use of content is forbidden for purposes other than those expressly allowed by this document or by the use agreement that accompanies it, if it exists.

For notifications on copyright breach, please write to us onps@life-care.com

13. The force majeure and the fortuitous case

13.1. Except for the cases in which they did not expressly foresee otherwise, none of the parties to a concluded contract, which is still in progress, will be responsible for the non -performance on time and/or properly, totally or partially, of any of the obligations that incur them on the basis of the contract, if the non -execution of the respective obligation was caused by a major event.

13.2. The party or the legal representative of the party invoking the above mentioned event is obliged to inform the other, immediately and completely, its production and to take any measures that are available to limit the consequences of the respective event.

13.3. The part or legal representative of the party invoking the mentioned event is exempted from this obligation only if the event prevents it from completing it.

13.4. If, within 15 days from the date of its production, the respective event does not cease each party will have the right to notify the other party the full termination of this contract without any of them being able to claim the other other damages.

13.5. The party invoking the major force event must prove the impossibility of executing the obligations within 30 days from the date of the event but within the limits of art. 13.3.

13.6. Exceptionally (without Life Care Care) and because of a fortuitous case (such as carrier or supplier accident) it is possible that the delivery of the products will not be done.

14. Lites

14.1. By using/visiting/visualizing/etc sites and/or any content sent by Life who, to the client by accessing and/or shipping by any means (electronic, telephone, etc.), he agrees at least with the provisions "Terms and Conditions".

14.2. Any dispute with reference to the present terms and conditions that could appear between the client and Life that will be resolved amicably.

14.3. Any dispute, of any kind, which could appear between the client and Life which or its partners will be resolved amicably. If this is not possible, the conflict will be resolved by the jurisdiction court from the LIFE headquarters, according to the applicable legal provisions.

14.4. If any of the above clauses will be found null or invalid, regardless of the cause, this clause will not affect the validity of the other clauses.

14.5. This document has been drafted and will be interpreted in accordance with the Romanian legislation. Applicable law - Jurisdiction This contract is subject to the Romanian law. The possible disputes that occur between Life which also clients / buyers will be resolved amicably or, if this will not be possible, the disputes will be resolved by the Romanian courts in the municipality of Timisoara.

15. Final provisions

15.1. Life which body reserves the right to make any changes to these provisions, as well as any changes to its site/structure/service as well as any content without prior notification of the member or the client.

15.2. Within the limits of the provisions of terms and conditions, Life which body will not be held responsible for any errors on the site for any reason, including due to changes, settings, etc., which are not made by the site administrator.

15.3. Life which body reserves the right to introduce advertising banners of any kind and/or ties on any page of the site, in compliance with the legislation in force.

16. Contact and other information

16.1. If there are questions or suggestions about Life which, please contact us at the phone number 0256.228833 and/or +40.720.22.88.33, from Monday to Friday, program 08: 30-17: 00, or by e-mail at office@life-care.com.

16.2. Any comments, questions, feedback, ideas, suggestions or other communications or information about or regarding the website www.life-care.com, its functionality or improvement will remain the property of Life which body.

16.3. For any situation regarding the protection of personal data, Life that can be contacted at the dedicated e-mail address:dataprotection@life-care.com